Frequently asked questions

We strive to process and pack orders within 1-3 business days. Orders are shipped via Canada Post standard delivery without tracking, which typically takes 5-12 working days within Canada. For international orders, delivery times may vary based on the destination.

Please contact us at [barkandmain@gmail.com](mailto:barkandmain@gmail.com) with the date you need your order by, and we will do our best to accommodate your request.

Finding the right size for your pet can be tricky. Do not measure your pets collar. Measure at the base of your pet's neck making sure to leave some wiggle room (about two fingers thick). If you have a floofy pet make sure to include to the fur in the measurements. Find where you dog fits in our sizing chart. If your pet is between sizes, size up! If you are unsure, don't hesitate to contact us and we can recommend a size.

Yes, we offer international shipping. Shipping fees are automatically calculated at checkout based on your location.

Refer to our sizing chart and measure your pet's neck at the base, leaving some wiggle room. If your pet is between sizes, we recommend sizing up.